Privacy Policy

At Khussa Wala, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, phone number, billing and shipping address, payment details (for order processing).

Order Details: Items purchased, order history, and preferences.

Device Information: IP address, browser type, operating system, and browsing behavior.

Payment Information: We do not store your payment details. Transactions are securely processed through third-party payment gateways.

Communication Data: Messages sent via WhatsApp, email, or customer support inquiries.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Improve our products and services
• Send promotional offers and updates (with your consent)
• Enhance website security and prevent fraud
• Comply with legal obligations

3. How We Protect Your Information

We implement industry-standard security measures to protect your data, including:

• SSL encryption for secure transactions
• Restricted access to personal data
• Regular security audits

4. Sharing Your Information

We do not sell or trade your personal information. However, we may share your data with:

• Trusted third-party service providers (e.g., payment processors, logistics partners, email service providers) to facilitate order fulfillment.
• Legal authorities if required by law or in cases of fraud prevention.

5. Cookies & Tracking Technologies

Our website uses cookies to:

• Enhance user experience
• Analyze website traffic and trends
• Personalize your shopping experience

You can adjust your browser settings to disable cookies, but this may affect site functionality.

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices and recommend reviewing their policies before sharing any information.

7. Your Rights & Choices

You have the right to:

• Access and update your personal data
• Request data deletion (subject to legal obligations)
• Opt out of promotional emails by unsubscribing

For data-related inquiries, contact us at support@khussawala.com.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:

Email: support@khussawala.com
WhatsApp: 0310 6166347

By using our website, you agree to the terms outlined in this Privacy Policy.

Thank you for trusting Khussa Wala with your personal information! 💛